Terms and Conditions

Last Updated: September 26, 2026

1. About Ice By Shawn

Ice By Shawn operates an online jewelry store offering products that may include chains, pendants, rings, bracelets, custom jewelry, and other related items.

References in these Terms to “Ice By Shawn,” “we,” “us,” or “our” refer to Ice By Shawn. References to “you” or “your” refer to visitors, customers, account holders, and other users of our website.

2. Eligibility and Website Use

You may use this website only for lawful purposes and in accordance with these Terms.

By placing an order, you represent that you are legally capable of entering into a purchase transaction or have appropriate authorization to do so.

You agree not to use the website in any way that could damage, disable, interfere with, or impair the operation or security of Ice By Shawn or the experience of other users.

3. Product Information

We make reasonable efforts to present our products accurately, including product descriptions, materials, dimensions, photographs, pricing, and other available information.

However, product appearance may vary slightly due to factors such as:

• Screen and display settings
• Lighting conditions in product photography
• Manufacturing variations
• Natural or material-related differences
• Differences in size, scale, or positioning

Product photographs are provided for representation purposes and may not always reproduce the exact appearance, scale, or color of an item on every device.

We may update product descriptions, images, specifications, or other information when reasonably necessary.

4. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the item will remain available until checkout has been successfully completed and the order has been accepted.

We may limit quantities, discontinue products, or make certain products unavailable at any time.

If an item becomes unavailable after you place an order, we may contact you regarding available options, including cancellation or refund of the affected item where appropriate.

5. Pricing

Product prices are displayed on the website and may change from time to time.

Unless otherwise stated, the price shown on a product page does not necessarily include additional charges that may apply during checkout, such as taxes, shipping charges, or other applicable fees.

We reserve the right to correct pricing or product-information errors when reasonably necessary.

If a material pricing error affects an order that has already been submitted, we may contact you before fulfilling the affected order.

6. Orders and Order Acceptance

Submitting an order through the website is a request to purchase the selected products.

Receiving an automated order confirmation does not necessarily mean that an order has been finally accepted or fulfilled.

We may review orders before processing or shipment.

We reserve the right, where reasonably necessary, to refuse, cancel, or limit an order for reasons that may include:

• Product unavailability
• Suspected fraud or unauthorized payment activity
• Incorrect product or pricing information
• Problems with payment authorization
• Incomplete or inaccurate customer information
• Violation of these Terms
• Operational or fulfillment limitations

If we cancel an order after payment has been successfully collected, an applicable refund will be issued according to the payment method and circumstances of the transaction.

7. Payments

You agree to provide accurate and authorized payment information when placing an order.

Payments may be processed by third-party payment providers made available through our checkout system.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Third-party payment providers may apply their own terms, privacy policies, verification procedures, and security requirements.

8. Taxes and Other Charges

Applicable taxes, shipping charges, duties, or other fees may be calculated or displayed during checkout where required.

You are responsible for charges associated with your order unless otherwise stated by Ice By Shawn.

For orders shipped to certain locations, additional governmental charges, customs duties, import taxes, or carrier-related fees may apply depending on the destination and applicable law.

9. Shipping and Delivery

Shipping options, estimated delivery information, and applicable charges may be displayed during checkout or elsewhere on the website.

Delivery estimates are provided as estimates and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by circumstances outside our reasonable control, including:

• Carrier delays
• Weather conditions
• High-volume periods
• Incorrect delivery information
• Customs or import processing
• Service interruptions

You are responsible for providing an accurate and complete shipping address.

Ice By Shawn is not responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information supplied by the customer.

10. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to the return or refund policy made available by Ice By Shawn.

Customers should review the applicable return policy before completing a purchase.

Eligibility for a return, refund, or exchange may depend on factors such as:

• The condition of the item
• The type of product purchased
• The amount of time since delivery
• Whether the product was customized or personalized
• Whether all applicable return requirements have been satisfied

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded under applicable law.

11. Custom and Personalized Jewelry

Certain Ice By Shawn products may be customized, personalized, specially produced, or made according to customer-selected specifications.

You are responsible for reviewing all information submitted for a custom or personalized order before completing your purchase.

This may include information such as:

• Names or lettering
• Sizes
• Measurements
• Design selections
• Finishes
• Other personalization details

Once production of a custom or personalized item has begun, changes, cancellations, returns, or exchanges may be restricted where permitted by applicable law.

Any specific terms shown on the relevant product page or communicated in connection with a custom order will also apply to that order.

12. Jewelry Care and Normal Wear

Jewelry may naturally experience wear over time depending on use, storage, maintenance, environment, and exposure to substances or physical activity.

To help preserve jewelry, customers should follow any product-care guidance provided by Ice By Shawn.

Damage or deterioration caused by misuse, improper storage, accidental damage, unauthorized modification, unusual exposure, or failure to follow reasonable care instructions may not qualify for available remedies unless otherwise required by law.

13. Customer Accounts

You may have the option to create a customer account on the Ice By Shawn website.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

You agree to provide accurate account information and update it when reasonably necessary.

If you believe your account has been accessed without authorization, you should contact us promptly.

We may restrict or suspend an account where reasonably necessary to protect customers, our website, or our business from misuse, fraud, security threats, or violations of these Terms.

14. Prohibited Uses

You may not use the Ice By Shawn website:

• For unlawful or fraudulent purposes
• To impersonate another person or provide intentionally false information
• To attempt unauthorized access to accounts, systems, or website infrastructure
• To introduce viruses, malicious code, or harmful technology
• To interfere with website security or operation
• To scrape, copy, or extract website content in an abusive or unauthorized manner
• To misuse checkout, promotional, account, or customer-service systems
• To infringe the intellectual-property rights of Ice By Shawn or others
• To engage in conduct prohibited by applicable law

15. Intellectual Property

Unless otherwise indicated, website content associated with Ice By Shawn may be protected by intellectual-property laws.

This may include:

• Branding and logos
• Product photography
• Graphics
• Website design elements
• Written content
• Product descriptions
• Original promotional material

You may use the website for personal shopping and other lawful personal purposes.

You may not reproduce, distribute, commercially exploit, republish, or otherwise use protected Ice By Shawn content without authorization except where permitted by applicable law.

16. Reviews, Messages, and Submitted Content

If the website allows you to submit reviews, comments, messages, images, or other content, you are responsible for the material you submit.

You agree not to submit content that:

• Is unlawful or fraudulent
• Contains malicious software or harmful code
• Violates another person’s intellectual-property or privacy rights
• Contains misleading or intentionally false information
• Is abusive, threatening, or otherwise inappropriate for the website

We may remove submitted content when reasonably necessary to enforce these Terms, protect users, or comply with applicable law.

17. Third-Party Services and Links

The Ice By Shawn website may use or link to services operated by third parties, including payment providers, shipping services, social platforms, analytics providers, or other external websites.

Third-party services operate under their own terms, privacy policies, and practices.

Ice By Shawn does not control independent third-party websites and is not responsible for their content, security, availability, or practices.

18. Website Availability

We aim to keep the Ice By Shawn website available and functioning properly, but uninterrupted or error-free access cannot be guaranteed.

Website access may occasionally be interrupted because of:

• Maintenance
• Software updates
• Hosting or infrastructure issues
• Security requirements
• Third-party service interruptions
• Events outside our reasonable control

We may modify, suspend, or discontinue website features where reasonably necessary.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or completely free from security risks.

Any rights or warranties that cannot legally be excluded or limited remain unaffected.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Ice By Shawn will not be liable for indirect, incidental, special, consequential, or similar losses arising solely from the use or inability to use the website where such liability may legally be limited.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Your statutory consumer rights, where applicable, remain unaffected.

21. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

This provision does not apply where such responsibility cannot legally be imposed on you.

22. Termination or Restriction of Access

We may restrict, suspend, or terminate access to certain website features where reasonably necessary because of misuse, fraud, security concerns, unlawful activity, or material violations of these Terms.

Provisions that by their nature should continue after termination will remain effective where applicable.

23. Governing Law

These Terms are governed by applicable laws of the State of Georgia, United States, without regard to conflict-of-law principles, except where applicable consumer-protection laws require otherwise.

Any legal rights you have under mandatory laws applicable to you are not intended to be excluded by these Terms.

24. Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes to our website, products, services, business practices, or applicable requirements.

When changes are made, the updated Terms and Conditions will be posted on this page and the “Last Updated” date may be revised.

Your continued use of the website after updated Terms and Conditions become effective constitutes acceptance of the revised Terms and Conditions to the extent permitted by applicable law.

25. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

26. Entire Agreement

These Terms, together with any policies or terms expressly referenced on the website, constitute the agreement governing your use of the Ice By Shawn website and applicable purchases, subject to any additional terms specifically agreed to in connection with a particular transaction.

27. Contact Us

If you have questions about these Terms and Conditions, you can contact us at: